Website Policies | Directorate General of Hydrocarbons (DGH)
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Website Policies

 

COPYRIGHT POLICY

 

Material featured on this website may be reproduced free of charge. However, the material has to be reproduced accurately and not to be used in a derogatory manner or in a misleading context. Wherever the material is being published or issued to others, the source must be prominently acknowledged. However, the permission to reproduce this material shall not extend to any material which is identified as being copyright of a third party. Authorisation to reproduce such material must be obtained from the department/copyright holder concerned.

 

PRIVACY POLICY

 

General

This website does not automatically capture any specific personal information from you (like name, phone number or e-mail address), that allows us to identify you individually. If you choose to provide us with your personal information, like names or addresses, when you visit our website, we use it only to fulfil your request for information.

We do not sell or share any personally identifiable information volunteered on this site to any third party(public/private). Any information provided to this website will be protected from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

 

Automatic collection and storage of Information

We may gather certain information about the User, such as Internet protocol (IP) address, domain name, browser type, operating system, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.

 

Personal information

We do not collect personal information for any purpose other than to respond to you (for example, to respond to your questions). If you choose to provide us with personal information – like filling up of a “Contact Us” mail, with an e-mail address and pin code, and submitting it to us through the website – we use that information to respond to your message, and to help get you the information you’ve requested. We only share the information you give us with another government agency if your question relates to that agency, or as otherwise required by law. Our website never collects information or creates individual profiles for commercial marketing. While you must provide an e-mail address for a localized response to your questions or comments to us, we recommend you not to provide any other personal information.

 

Site Security

For site security purposes and to ensure that this website remains available to all users, the NIC implements ample mechanisms  to monitor network traffic to identify unauthorized attempts for Dos, D-Dos or other suspicious cause of damage.

Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits.


Unauthorized attempts to upload information or change information on this website are strictly prohibited and may be punishable under the Indian IT Act-(2000)

 

HYPERLINKING POLICY

 

Links to DGH website by other websites.

We do not object to you linking directly to the information that is hosted on this web site and no prior permissions required for the same. However, we would like anybody to inform us about any links provided to this website so that the party can be informed of any changes or updates therein. Also, we do not permit our pages to be loaded into frames on your site. The pages belonging to this website must load into a newly opened browser window of the User.

 

Links to external websites/portals

At many places in this website, one will find links to other websites/portals. These links have been placed for user convenience. Directorate General of Hydrocarbons (DGH) is not responsible for the contents of the linked websites and does not necessarily endorse the views expressed in them. Mere presence of the link or its listing on this website should not be assumed as endorsement of any kind. We cannot guarantee that these links will work allthe time and we have no control over availability of linked destinations.

 

CONTENT OWNERSHIP, MODERATION & APPROVAL POLICY (COMAP)

 

The content to be published on the website is contributed by the DGH’s domain department in a consistent fashion to maintain uniformity and to bring in standardization. In order to present the content as per the requirement of the viewer, the content is categorized and to retrieve the relevant content efficiently, and the content is contributed to the website through a Content Management System which is web-based having user-friendly interface. Once the content is contributed it is approved and moderated prior to being published on the Website. The moderation could be multilevel and is role based. If the content is rejected at any level then it is reverted back to the originator of the content for modification.

 

Each of the links available in the website and the Sections/Officers which are responsible for the Content Ownership, Moderation and Approval are enumerated in the matrix given below:

 

Sl. No. Content Element Moderator Approver Contributor
1 About DGH DGH Website Team DG's Office DG's Office
2 Top Stories DGH Website Team DG's Office Respective Department
3 Online Web Applications DGH's IT Team HoD(IT) DGH's IT Team
4 Vigilance Complaints DGH Website Team Vigilance Officer Vigilance Officer
5 Notifications DGH Website Team DG's Office Content Manager
6 Publications/Reports DGH Website Team DG's Office Repective Department
7 Contact Details DGH Websitre Team DG's Office HR Department
8 Tenders/Recruitments DGH Website Team HoD(MM) MM Department
9 RTI related DGH Website Team RTI Officer RTI Officer

 

CONTENT ARCHIVAL POLICY

 

The content components are created with metadata, source and validity date. Validity of some of the components may not be known at the time of creation. Such content is treated as perpetual and the validity date shall be ten years from the date of creation. The content shall not be displayed on the Website after the validity date. 

Some of the short lived content components like tenders, resolutions, draft for discussion etc. which will not have any relevance on the website after the event or intended purpose. The content components like documents, reports, may be archived based on the merit of the document concerned as decided by the website team of DGH. 

The content is normally reviewed at least two weeks prior to the validity date and if required revalidate the content and modify the validity date. If content is not relevant, then the content is archived and no longer published on the Website.

 

Sl. No. Content Element Entry Policy Exit Policy
1 About  DGH As per government resolution of DGH Perpetual, may change for any DGH’s role change
2 DG’s Message As and when message is released from DG’s office Normally archived when a new message is released
3 News Normally at the end of every month Archived perpetually and can be retrieved as and when required
4 Notices/Top Stories As and when generated in DGH Archived perpetually and can be retrieved as and when required
5 Tenders As and when published by DGH Archived for 3 years
6 DGH’s Annual Publications Every Year Archived perpetually and can be retrieved as and when required
7 Data Statistics Every Quarter Archived perpetually and can be retrieved as and when required
8 RTI related Issued through the gazette/ Passed by the Central or State Government  

 

CONTENT MONITORING AND REVIEW POLICY

 

All possible efforts need to be taken to keep the content on the Website current and up-to-date. This Content Review Policy defines the roles and responsibilities of the website content review and the manner in which it need to be carried out. Review Policies are defined for the diverse content elements.


The Review Policy is based on different type of content elements, its validity and relevance as well as the archiveal policy. GiveN below the essential Content Review Policy for DGH’s website:

 

SECURITY POLICY

 

Website Security Policy of DGH Website

DGH has a responsibility to protect from disclosure tounauthorized parties the personally identifiable information (name, address, dateof birth, etc.) of its website users.

 

Notice and Disclosures

DGH will not sell, trade and disclose the personally identifiable information of its website users to any third parties.

 

Data Quality and Access

DGH takes all steps possible to ensure that the data on the website is accurate. If something is found to be inaccurate, every effort will be to correct the same as quickly as possible. The information contained on the  DGH website is subject to change without prior advance notice. While using the DGH website certain information such as your IP Address and time spent on pages may be collected. This non-personal information is collected in order to monitor any unauthorized use or access to the DGH site. Anyone caught attempting to harm, steal information from, or otherwise damage the DGH website will be prosecuted under the relevant law.

 

Data Security

DGH website is hosted at NIC cloud data Centre and is being developed and managed by a team of Engineers from DGH and 3rd party vendor. NIC has taken every precaution to secure information on DGH website. The DGH website is placed in protected zone with implementation off irewalls and IDS (Intrusion Detection System) and high availability solution.

 

The site has been audited for website security by CERT-IN empanelled agency and has certified to be safe for hosting. The hardening of the server has been done as per the guidelines given by the NIC Cyber security division. The access to the server is restricted both physically and through the network as far as possible. The Logs are being maintained for authorized physical access to DGH server.

 

All the development work is done on separate development environment locally at DGH and well tested on staging server before updating it on the production server. The DGH website contents on the NIC Data centre servers are uploaded using secured SSH and VPN through a single point from DGH network. NIC has issued dedicated digital certificates to access their network for user authentication.

 

Audit and Log of all activities referring to the operating system, access to the system and access to applications are maintained and archived. All rejected accesses and services are logged and listed in exception reports for further scrutiny. All newly released system software patches, bug fixes and upgrades are deployed regularly and reviewed. The Antivirus has been deployed on the servers and is updated online.

 

Servers’ passwords at NIC data center are changed at the interval of one month By DGH’s technical team and are shared by two officers of DGH only.

 

TERMS & CONDITIONS

 

Website Designed, Developed and Maintained -VAS  Info Solutions Pvt Ltd.

Hosted by -National Informatics Centre,

Contents provided by -Directorate General of Hydrocarbons (DGH).

 

Though all efforts have been made to ensure the accuracy and currency of the content on this website, the same should not be construed as a statement of law or used for any legal purposes. In case of any ambiguity or doubts, users are advised to verify/check with the Directorate General of Hydrocarbons (DGH) and/or other source(s), and to obtain appropriate professional advice.

 

Under no circumstances will Directorate General of Hydrocarbons (DGH) be liable for any expense, loss or damage including, without limitation, indirect or consequential loss or damage, or any expense, loss or damage whatsoever arising from use, or loss of use, of data, arising out of or in connection with the use of this website.

 

These terms and conditions shall be governed by and construed in accordance with the Indian Laws. Any dispute arising under these terms and conditions shall be subject to the jurisdiction of the courts of India.

 

The information posted on this website could include hypertext links or pointers to information created and maintained by nonGovernment/private organisations. Directorate General of Hydrocarbons (DGH) is providing these links and pointers solely for your information and convenience. When you select a link to an external website, you are leaving the Directorate General of Hydrocarbons (DGH) website and are subject to the privacy and security policies of the owners/sponsors of the external website. Directorate General of Hydrocarbons (DGH) does not guarantee the availability of such linked pages at all times. Directorate General of Hydrocarbons (DGH) cannot authorise the use of copyrighted materials contained in a linked website. Users are advised to request such authorisation from the owner of the linked website. Directorate General of Hydrocarbons (DGH) does not guarantee that linked websites comply with Indian Government Web Guidelines. 

 

DISCLAIMER

 

The use of this website amounts to accepting all the terms of this disclaimer notice. While every effort is made to ensure that the content of this website is accurate, DGH makes no representations or warranties in relation to the accuracy or completeness of the information provided on the website. While the content of this site is provided in good faith, we do not warrant that the information will be kept up to date, be true and not misleading.

 

This data provided on the web site is subject to quality check. The data available after the quality check will be notified on the site. For any clarification/ authenticity of data the concern group of DGH may be contacted at webmaster[at]dghindia[dot]gov[dot]in

 

 

COPYRIGHT POLICY

 

Material featured on this website may be reproduced free of charge. However, the material has to be reproduced accurately and not to be used in a derogatory manner or in a misleading context. Wherever the material is being published or issued to others, the source must be prominently acknowledged. However, the permission to reproduce this material shall not extend to any material which is identified as being copyright of a third party. Authorisation to reproduce such material must be obtained from the department/copyright holder concerned.

 

PRIVACY POLICY

 

General

This website does not automatically capture any specific personal information from you (like name, phone number or e-mail address), that allows us to identify you individually. If you choose to provide us with your personal information, like names or addresses, when you visit our website, we use it only to fulfil your request for information.

We do not sell or share any personally identifiable information volunteered on this site to any third party(public/private). Any information provided to this website will be protected from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

 

Automatic collection and storage of Information

We may gather certain information about the User, such as Internet protocol (IP) address, domain name, browser type, operating system, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.

 

Personal information

We do not collect personal information for any purpose other than to respond to you (for example, to respond to your questions). If you choose to provide us with personal information – like filling up of a “Contact Us” mail, with an e-mail address and pin code, and submitting it to us through the website – we use that information to respond to your message, and to help get you the information you’ve requested. We only share the information you give us with another government agency if your question relates to that agency, or as otherwise required by law. Our website never collects information or creates individual profiles for commercial marketing. While you must provide an e-mail address for a localized response to your questions or comments to us, we recommend you not to provide any other personal information.

 

Site Security

For site security purposes and to ensure that this website remains available to all users, the NIC implements ample mechanisms  to monitor network traffic to identify unauthorized attempts for Dos, D-Dos or other suspicious cause of damage.

Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits.


Unauthorized attempts to upload information or change information on this website are strictly prohibited and may be punishable under the Indian IT Act-(2000)

 

HYPERLINKING POLICY

 

Links to DGH website by other websites.

We do not object to you linking directly to the information that is hosted on this web site and no prior permissions required for the same. However, we would like anybody to inform us about any links provided to this website so that the party can be informed of any changes or updates therein. Also, we do not permit our pages to be loaded into frames on your site. The pages belonging to this website must load into a newly opened browser window of the User.

 

Links to external websites/portals

At many places in this website, one will find links to other websites/portals. These links have been placed for user convenience. Directorate General of Hydrocarbons (DGH) is not responsible for the contents of the linked websites and does not necessarily endorse the views expressed in them. Mere presence of the link or its listing on this website should not be assumed as endorsement of any kind. We cannot guarantee that these links will work allthe time and we have no control over availability of linked destinations.

 

CONTENT OWNERSHIP, MODERATION & APPROVAL POLICY (COMAP)

 

The content to be published on the website is contributed by the DGH’s domain department in a consistent fashion to maintain uniformity and to bring in standardization. In order to present the content as per the requirement of the viewer, the content is categorized and to retrieve the relevant content efficiently, and the content is contributed to the website through a Content Management System which is web-based having user-friendly interface. Once the content is contributed it is approved and moderated prior to being published on the Website. The moderation could be multilevel and is role based. If the content is rejected at any level then it is reverted back to the originator of the content for modification.

 

Each of the links available in the website and the Sections/Officers which are responsible for the Content Ownership, Moderation and Approval are enumerated in the matrix given below:

 

Sl. No. Content Element Moderator Approver Contributor
1 About DGH DGH Website Team DG's Office DG's Office
2 Top Stories DGH Website Team DG's Office Respective Department
3 Online Web Applications DGH's IT Team HoD(IT) DGH's IT Team
4 Vigilance Complaints DGH Website Team Vigilance Officer Vigilance Officer
5 Notifications DGH Website Team DG's Office Content Manager
6 Publications/Reports DGH Website Team DG's Office Repective Department
7 Contact Details DGH Websitre Team DG's Office HR Department
8 Tenders/Recruitments DGH Website Team HoD(MM) MM Department
9 RTI related DGH Website Team RTI Officer RTI Officer

 

CONTENT ARCHIVAL POLICY

 

The content components are created with metadata, source and validity date. Validity of some of the components may not be known at the time of creation. Such content is treated as perpetual and the validity date shall be ten years from the date of creation. The content shall not be displayed on the Website after the validity date. 

Some of the short lived content components like tenders, resolutions, draft for discussion etc. which will not have any relevance on the website after the event or intended purpose. The content components like documents, reports, may be archived based on the merit of the document concerned as decided by the website team of DGH. 

The content is normally reviewed at least two weeks prior to the validity date and if required revalidate the content and modify the validity date. If content is not relevant, then the content is archived and no longer published on the Website.

 

Sl. No. Content Element Entry Policy Exit Policy
1 About  DGH As per government resolution of DGH Perpetual, may change for any DGH’s role change
2 DG’s Message As and when message is released from DG’s office Normally archived when a new message is released
3 News Normally at the end of every month Archived perpetually and can be retrieved as and when required
4 Notices/Top Stories As and when generated in DGH Archived perpetually and can be retrieved as and when required
5 Tenders As and when published by DGH Archived for 3 years
6 DGH’s Annual Publications Every Year Archived perpetually and can be retrieved as and when required
7 Data Statistics Every Quarter Archived perpetually and can be retrieved as and when required
8 RTI related Issued through the gazette/ Passed by the Central or State Government  

 

CONTENT MONITORING AND REVIEW POLICY

 

All possible efforts need to be taken to keep the content on the Website current and up-to-date. This Content Review Policy defines the roles and responsibilities of the website content review and the manner in which it need to be carried out. Review Policies are defined for the diverse content elements.


The Review Policy is based on different type of content elements, its validity and relevance as well as the archiveal policy. GiveN below the essential Content Review Policy for DGH’s website:

 

SECURITY POLICY

 

Website Security Policy of DGH Website

DGH has a responsibility to protect from disclosure tounauthorized parties the personally identifiable information (name, address, dateof birth, etc.) of its website users.

 

Notice and Disclosures

DGH will not sell, trade and disclose the personally identifiable information of its website users to any third parties.

 

Data Quality and Access

DGH takes all steps possible to ensure that the data on the website is accurate. If something is found to be inaccurate, every effort will be to correct the same as quickly as possible. The information contained on the  DGH website is subject to change without prior advance notice. While using the DGH website certain information such as your IP Address and time spent on pages may be collected. This non-personal information is collected in order to monitor any unauthorized use or access to the DGH site. Anyone caught attempting to harm, steal information from, or otherwise damage the DGH website will be prosecuted under the relevant law.

 

Data Security

DGH website is hosted at NIC cloud data Centre and is being developed and managed by a team of Engineers from DGH and 3rd party vendor. NIC has taken every precaution to secure information on DGH website. The DGH website is placed in protected zone with implementation off irewalls and IDS (Intrusion Detection System) and high availability solution.

 

The site has been audited for website security by CERT-IN empanelled agency and has certified to be safe for hosting. The hardening of the server has been done as per the guidelines given by the NIC Cyber security division. The access to the server is restricted both physically and through the network as far as possible. The Logs are being maintained for authorized physical access to DGH server.

 

All the development work is done on separate development environment locally at DGH and well tested on staging server before updating it on the production server. The DGH website contents on the NIC Data centre servers are uploaded using secured SSH and VPN through a single point from DGH network. NIC has issued dedicated digital certificates to access their network for user authentication.

 

Audit and Log of all activities referring to the operating system, access to the system and access to applications are maintained and archived. All rejected accesses and services are logged and listed in exception reports for further scrutiny. All newly released system software patches, bug fixes and upgrades are deployed regularly and reviewed. The Antivirus has been deployed on the servers and is updated online.

 

Servers’ passwords at NIC data center are changed at the interval of one month By DGH’s technical team and are shared by two officers of DGH only.

 

TERMS & CONDITIONS

 

Website Designed, Developed and Maintained -VAS  Info Solutions Pvt Ltd.

Hosted by -National Informatics Centre,

Contents provided by -Directorate General of Hydrocarbons (DGH).

 

Though all efforts have been made to ensure the accuracy and currency of the content on this website, the same should not be construed as a statement of law or used for any legal purposes. In case of any ambiguity or doubts, users are advised to verify/check with the Directorate General of Hydrocarbons (DGH) and/or other source(s), and to obtain appropriate professional advice.

 

Under no circumstances will Directorate General of Hydrocarbons (DGH) be liable for any expense, loss or damage including, without limitation, indirect or consequential loss or damage, or any expense, loss or damage whatsoever arising from use, or loss of use, of data, arising out of or in connection with the use of this website.

 

These terms and conditions shall be governed by and construed in accordance with the Indian Laws. Any dispute arising under these terms and conditions shall be subject to the jurisdiction of the courts of India.

 

The information posted on this website could include hypertext links or pointers to information created and maintained by nonGovernment/private organisations. Directorate General of Hydrocarbons (DGH) is providing these links and pointers solely for your information and convenience. When you select a link to an external website, you are leaving the Directorate General of Hydrocarbons (DGH) website and are subject to the privacy and security policies of the owners/sponsors of the external website. Directorate General of Hydrocarbons (DGH) does not guarantee the availability of such linked pages at all times. Directorate General of Hydrocarbons (DGH) cannot authorise the use of copyrighted materials contained in a linked website. Users are advised to request such authorisation from the owner of the linked website. Directorate General of Hydrocarbons (DGH) does not guarantee that linked websites comply with Indian Government Web Guidelines. 

 

DISCLAIMER

 

The use of this website amounts to accepting all the terms of this disclaimer notice. While every effort is made to ensure that the content of this website is accurate, DGH makes no representations or warranties in relation to the accuracy or completeness of the information provided on the website. While the content of this site is provided in good faith, we do not warrant that the information will be kept up to date, be true and not misleading.

 

This data provided on the web site is subject to quality check. The data available after the quality check will be notified on the site. For any clarification/ authenticity of data the concern group of DGH may be contacted at webmaster[at]dghindia[dot]gov[dot]in